APPA | American Public Power Association 2026
The **APPA Customer Connections Conference** is an annual event hosted by the **American Public Power Association (APPA)** for professionals at not-for-profit, community-owned electric utilities. The 2026 edition takes place October 25-28 in Nashville, Tennessee, and centers on four core tracks: **Customer Service**, **Energy Innovation & Adoption**, **Key Accounts**, and **Public Communications**. Sessions are designed for utility employees at both the professional and management levels across these disciplines. Attendees typically include specialists, coordinators, analysts, supervisors, managers, directors, and vice presidents, and the program benefits both public power veterans and those new to the electric utility industry, as well as rising stars with cross-departmental responsibilities. Over three days, participants gain the latest insights on national issues and industry trends, exchange ideas with peers from across the country, and build connections within the national public power community. The format combines keynotes, concurrent breakout sessions, optional pre-conference seminars, and networking events, making it a focused professional-development and peer-networking opportunity for community-owned utilities.