ConnexFM - The Multi-Site Facilities Network 2027
Event Date
April 18–21, 2027
Location
National Harbor, MD
About This Show
AI-drafted summaryConnexFM National Conference is the flagship annual event of ConnexFM, the leading membership association for multi-site facilities management professionals. Formerly known as the PRSM National Conference, it is billed as one of the largest trade shows and networking events for the retail and multi-site facilities management (FM) industry, bringing together facility managers and supplier partners from across the United States, Canada and beyond.
The 2027 edition takes place April 18-21, 2027 at the Gaylord National Resort & Convention Center at National Harbor, just outside Washington, D.C. Attendees are typically senior decision-makers — VPs of Facilities, Directors of Operations and C-level leaders responsible for large property portfolios across retail, restaurant, hospitality, healthcare and education.
The conference pairs a large exhibit hall with education sessions, certification programming and structured networking, making it a place to source vendors, benchmark best practices and explore trends such as AI in FM, sustainability and workforce development. For suppliers, it offers direct access to buyers making significant budget decisions on maintenance, energy, security and construction; for FMs, it delivers practical education and peer connections in one resort-based setting.
Show Highlights
- Large exhibit hall / tradeshow floor where facility managers meet suppliers of products and services for multi-site operations.
- Multiple education tracks covering operational reliability, leadership, sustainability and technology; recent programming has emphasized practical, applied AI in facilities management and commercial real estate.
- Hands-on Demo Labs — in 2026 these covered HVAC systems, lighting controls, fire and life safety, plumbing and water management, and electrical panels and power systems.
- Certification pathways, including the White Belt Certification workshop that kicks off a multi-part program.
- Student experience and Facilithon student competition, introduced to attract new talent into the FM profession.
- Keynotes from high-profile leaders — the 2026 conference featured basketball coach Mike Krzyzewski ("Coach K") on leadership and team performance.
- Networking events and celebrations such as the ConnexFM Foundation programming.
Attendance
The most recent ConnexFM National Conference (2026, in Kissimmee, Florida) was attended by more than 2,200 professionals from across the multi-site facilities management industry — the highest turnout since 2018 — including 600 first-time attendees. Audience demographics skew senior: VPs of Facilities, Directors of Operations and C-level leaders overseeing large portfolios in sectors such as retail, restaurant, hospitality, healthcare and education.
Registration
Registration is handled online through the official ConnexFM National Conference website. Based on recent conferences, ticket types include full conference passes as well as Booth-Only and Exhibit-Only passes for exhibitors.
- To participate in select ticketed events at the conference, attendees must hold a full conference ticket; those with Booth-Only or Exhibit-Only tickets can join certain exclusive events by purchasing an additional event-specific ticket, available on-site.
- ConnexFM offers a special student-only program for the National Conference; eligibility details are available by contacting membership@connexfm.com.
- After registering online, attendees are prompted to book conference housing through the official housing provider.
Exhibitors can reserve space via the Booth Sales and Exhibitor Console tools linked from the event site. General questions can be directed to events@connexfm.com.
History
ConnexFM traces its roots to PRSM (the Professional Retail Store Maintenance Association) and its National Conference was formerly branded as the PRSM National Conference before rebranding to ConnexFM. The parent association was established in 1995 and today represents approximately 750 member companies as the authority on retail and multi-site facilities management. The National Conference has grown into what the organization describes as one of the largest trade shows and networking events for the facilities management industry, hosting hundreds of exhibitors annually and rotating primarily among Gaylord resort properties. The 2023 conference was held at the Gaylord Texan in Grapevine, the 2026 conference at the Gaylord Palms in Kissimmee, Florida — which set a post-pandemic attendance record — and the 2027 conference moves to the Gaylord National Resort & Convention Center near Washington, D.C.
Frequently Asked Questions
When and where is the ConnexFM 2027 National Conference?
The ConnexFM 2027 National Conference takes place April 18-21, 2027 at the Gaylord National Resort & Convention Center at National Harbor, Maryland, just outside Washington, D.C.
Who should attend ConnexFM?
It is designed for multi-site facilities management professionals and their supplier partners. Attendees are typically senior decision-makers such as VPs of Facilities, Directors of Operations and C-level leaders across retail, restaurant, hospitality, healthcare and education.
How do I register for the conference?
Registration is completed online through the official ConnexFM National Conference website. Ticket options include full conference passes and exhibitor-focused Booth-Only or Exhibit-Only passes, and there is a special student program available by contacting membership@connexfm.com.
What makes ConnexFM worth attending?
It is one of the largest trade shows and networking events for the multi-site facilities management industry, pairing a large exhibit hall with multiple education tracks, hands-on Demo Labs, certification programming and high-profile keynotes. The 2026 event drew more than 2,200 professionals and a sold-out exhibit hall.
Where should I stay and how do I get there?
The Gaylord National Resort serves as the host hotel, with additional options throughout National Harbor and nearby Old Town Alexandria. Ronald Reagan Washington National Airport (DCA) is the closest airport, and rideshare, taxis and airport shuttles serve the resort.
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